The Collision Repair Process
We have a unique collision repair claims processing method that will cut your time in half. You won't have to get a second estimate, just report the claim to your agent and let Pristine Auto take it from there.
We provide a high quality, step by step auto collision repair process that guarantees impeccable workmanship and outstanding results.
Auto Collision Repair Drop Off
- Free towing to our shop for auto repairs
- Car inspection and a written estimate for damage done
- Outlining what needs to be fixed and the costs
- Optional rental vehicle while the car is being repaired.
Auto Body Repair Process
- We provide high quality auto repair and refinish services to make sure that your car looks like new;
- We implement sophisticated quality control systems and standard operating procedures to prevent rework and reduce repair times;
- We stay in contact and update you on the progress of the vehicle during the car repair process;
- We use the best paint systems to ensure that you receive the highest quality refinishing and recapture the factory look of you vehicle.
- Car is cleaned, vacuumed and quality checked
- We assure customer satisfaction with our work
- Meet and exceed your expectations
- We guarantee all of our work and provide a lifetime warranty as long as you own the vehicle
Collision Repair FAQs - Must Read
- Do I need an estimate first?
- What information should I bring to the shop?
- How long will the collision repair take?
- What results can I expect?
- Can I get alternative transportation while my vehicle is being repaired?
- Is it difficult to match the color on my vehicle?
- How soon after repairs may I wash my car?
- Does my insurance company cover scratches?
- Will my rate be increased?
- Since the other party is at fault, why do I have to pay my deductible?
- What if I need a rental vehicle?
- What does it mean if my vehicle is a total loss?
- What happens when my vehicle is deemed a total loss?
- Do I need to report my collision to the DMV?
How May We Help?
... I had gotten into a little mishap with my friend crashing my car... It was my first time dealing with the whole process of dealing with a vehicle collision and I am so grateful that a close friend of mine had recommended this place to me. The guys at the shop were so helpful beyond belief and they made me feel so much better. It was evident that they knew exactly what they were talking about and advised me so that I could fully understand everything as well.
Giao Phi T.
Los Angeles, CA on Yelp
Although I already submitted one review for Pristine Auto, I feel compelled to submit another one; it's rare to find an
establishment that treats their customers as well, or provides as extraordinary service, as Pristine Auto.
This time, I brought my car into Pristine after getting into an accident. Once again, a truly extraordinary experience
and I'd recommend Pristine to everyone...
Brighton, MA on Yelp
I could not have asked for a better experience after a fender bender. Araik is an absolute professional and his team
give 110%. They made what is usually a horrific experience (getting into a fender bender) as painless and worry free
as it could possibly be.
Los Angeles, CA on Yelp